eLearning Modules
LMS-ready training videos for onboarding, safety, compliance, and staff education, designed to make complex healthcare topics easier to understand and retain.
Help healthcare teams communicate with greater empathy, clarity, and consistency through professionally produced customer service training videos. RaffertyWeiss Media creates engaging, accurate, LMS-ready content for onboarding, compliance, patient experience, and internal training—combining healthcare communication expertise with polished scripting, filming, animation, editing, and delivery that supports real learning outcomes.
Clear, engaging video solutions for healthcare learning, staff onboarding, compliance communication, and patient experience training.
LMS-ready training videos for onboarding, safety, compliance, and staff education, designed to make complex healthcare topics easier to understand and retain.
Professional healthcare video production that translates technical, sensitive, or patient-facing messaging into clear multimedia content for teams and organizations.
Internal communications and training videos for employee onboarding, policy communication, customer service standards, leadership messages, and consistent staff development.
We start by understanding your healthcare audience, training objectives, service standards, compliance considerations, and delivery format so each video supports measurable learning and clear communication.
RaffertyWeiss Media supports respected corporate, government, nonprofit, education, and healthcare-focused organizations.
"My company has had the pleasure of working with RaffertyWeiss Media on multiple occasions. Each time they have exceeded expectations and we have been very satisfied with their performance. I have recommended them many times over."
"If there was a 10 Star rating I would give it! With a full heart, I recommend RaffertyWeiss and say thank you — not just for your incredible work during the latest project, but for the spirit, care, and excellence they brought to every part of the experience."
"Great company! Very responsive and always helps with our videography and photography needs, even at the last minute. They offer varied levels of service that mesh with your project, too. Hire them!"
"My company has had the pleasure of working with RaffertyWeiss Media on multiple occasions. Each time they have exceeded expectations and we have been very satisfied with their performance. I have recommended them many times over."
"If there was a 10 Star rating I would give it! With a full heart, I recommend RaffertyWeiss and say thank you — not just for your incredible work during the latest project, but for the spirit, care, and excellence they brought to every part of the experience."
"Great company! Very responsive and always helps with our videography and photography needs, even at the last minute. They offer varied levels of service that mesh with your project, too. Hire them!"
"My company has had the pleasure of working with RaffertyWeiss Media on multiple occasions. Each time they have exceeded expectations and we have been very satisfied with their performance. I have recommended them many times over."
"If there was a 10 Star rating I would give it! With a full heart, I recommend RaffertyWeiss and say thank you — not just for your incredible work during the latest project, but for the spirit, care, and excellence they brought to every part of the experience."
"Great company! Very responsive and always helps with our videography and photography needs, even at the last minute. They offer varied levels of service that mesh with your project, too. Hire them!"
Partner with an experienced production team that understands complex messaging and professional execution.
More than 25 years creating video content that informs, persuades, and performs.
We translate technical or sensitive healthcare topics into clear, engaging staff training content.
Training videos can be formatted for learning platforms, virtual meetings, and internal rollout.
From strategy through delivery, experienced producers keep projects organized, accurate, and on schedule.
Experienced producers, editors, and project leaders guide every engagement.
Owner/Producer/Director
Patrick Rafferty is the Owner, Producer, and Director at RaffertyWeiss Media, bringing over 20 years of expertise in video production to every project. Based in Washington DC, Patrick has built a distinguished career directing and producing TV spots, corporate image films, and marketing videos for a wide range of clients, including major corporations, government agencies, and non-profit organizations. He oversees all aspects of production — from strategic planning and creative direction through to final delivery — ensuring each project aligns with the client's goals and messaging. Patrick's hands-on leadership and commitment to quality have positioned RaffertyWeiss Media as a trusted partner for organizations seeking impactful, high-caliber video content.
Chief Financial Officer (CFO)
Tom Roginski serves as Chief Financial Officer and Chief Operating Officer at RaffertyWeiss Media, contributing over 23 years of experience in financial leadership and operational management. In his dual role, Tom ensures the company runs efficiently and sustainably, supporting the delivery of high-quality video productions for corporate and public-sector clients across the United States. His deep expertise in financial strategy and operations allows RaffertyWeiss Media to maintain rigorous standards while remaining agile and responsive to the diverse needs of each client engagement. Tom's steady operational oversight is a cornerstone of the company's ability to consistently deliver projects on time and within budget.
Producer/Editor
Brie Bickmore is a Producer and Editor at RaffertyWeiss Media, where she has been a valued team member since 2015. Over the course of her tenure, Brie has produced and edited hundreds of videos and multimedia projects spanning corporate, government, and non-profit sectors. Her broad experience across industries gives her a unique ability to craft compelling narratives that resonate with diverse audiences. Brie's meticulous attention to detail and creative sensibility ensure that every project meets the high production standards RaffertyWeiss Media is known for. Her collaborative spirit and deep institutional knowledge make her an indispensable part of the team's creative and production process.
Producer/Project Manager
Jonathan Stein is a Producer and Project Manager at RaffertyWeiss Media, specializing in bridging the gap between creative vision and operational execution. Jonathan's expertise lies in aligning storytelling goals with project structure, ensuring every production is delivered on time, within scope, and on budget. His methodical approach and strong organizational skills make him an essential liaison between clients and the creative team, helping to translate complex messaging needs into clear, impactful video content. Whether managing large-scale corporate productions or targeted government communications, Jonathan's commitment to precision and accountability ensures a smooth and professional experience for every client.
Junior Editor, Motion Graphics
Andrew Powers is a Junior Editor and Motion Graphics specialist at RaffertyWeiss Media, bringing over three years of focused experience in video editing and motion graphics design. Andrew plays a key role in the post-production process, enhancing visual storytelling through dynamic graphics and polished editing that elevate the final product. His technical skills and creative eye contribute to the high production standards that RaffertyWeiss Media's corporate and government clients have come to expect. Andrew's enthusiasm for the craft and dedication to continuous improvement make him a growing asset to the team, supporting the company's mission of delivering video content that informs, persuades, and performs.
Customer service training videos for healthcare are instructional videos that teach staff how to communicate clearly, respond with empathy, manage difficult interactions, follow service standards, and support a better patient experience. They can include scripted scenarios, leadership messages, interviews, animation, role-play examples, policy explainers, and LMS-ready modules for onboarding or ongoing staff development.
Talk with our team about your healthcare training goals.
Decades of professional video production expertise.
Clear communication for healthcare organizations.
Polished execution for demanding organizations.
Tell us about your healthcare customer service training goals, audience, timeline, and delivery needs. RaffertyWeiss Media will help shape a practical production plan.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.